Shipping policy
Shipping Policy
At Faith Merch, every order is made to order. Here's what you can expect when it comes to shipping:
📦 Order Processing Times
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Orders are processed within 1–3 business days
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You'll receive a confirmation email with tracking info once your order has been shipped
🚚 Delivery Timeframes
We currently ship from Gold Coast, Australia, and deliver to:
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Australia: 3–8 business days
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New Zealand: 5–10 business days
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USA & UK: 7–14 business days
Note: Shipping times may vary during peak periods or due to carrier delays outside our control.
🌍 Where We Ship
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Australia
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New Zealand
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United States
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United Kingdom
💲 Shipping Costs
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Calculated at checkout based on your location
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Free shipping may be offered during special promotions (watch our socials for updates!)
📦 Tracking Your Order
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All orders come with tracking numbers
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Once dispatched, you'll receive an email with tracking details
📬 Delivery Issues
If your order hasn't arrived within the expected timeframe, or there’s an issue with delivery, please contact us at:
hello@faithmerch.org — we're here to help.
💛 Final Note
Each garment is more than a product — it’s a message. Thank you for your support and patience.